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Career Moves
One day I got a call from a
stranger who wanted to meet with me and my wife for dinner. I was very
reluctant to accept until he began to tell me how much he knew about
me. He
told me his name was Donald Rhodes. He had read my technical papers and
had met
people I had called on while assisting top salesmen from DataGraphics. My curiosity got the best
of me and so we made a date and
he flew in to San Diego. We met in the poshest restaurant in town and
we had a
nice meal before getting down to business. He was looking for a sales
manager.
How could I be a sales manager when I had never been a salesman? No
problem, he
knew I was the man. I had been the technical backup for every sale he
lost in
the last six months. He represented the competitor of DataGraphics, Benson-Lehner. He offered
me a high base salary and a
large commission override for everything sold in the country. It
sounded good
and Jane wanted me to go for it. It also helped that a promotion that I
had
hoped for at DataGraphics
had been filled by an outsider who did not know the
business but had an MBA degree. I had to sell a newer model
microfilm recorder at a lower price; but it had not been widely tested
in the
marketplace. In fact, in some ways it missed the mark for quality. I
started
immediately and began to try to pick up the easy sales while the house
was
being sold in San Diego. I had a bachelor apartment in Van Nuys close
to the
plant and went down to San Diego on weekends to take care of business.
When the
house sold, we bought a four bedroom Eichler style home, with a
swimming pool,
in Granada Hills. I had never made so much
money in
all my life. I was selling machines as fast as the factory could put
them out.
In addition to that, I was bugging the chief engineer to make some
changes to
improve quality and features in order to get a larger share of the
market. At
first he accepted my input,
because I had increased sales so much;
but after a while I became an irritant to him. How much is plenty of
money? I
always gauged it by how long it would take to pay for a decent house
for a
family my size. Usually it was three years salary; but for my first
year I made
more in commissions than my house cost. I was putting the money in the
bank and
buying cars. I got an Oldsmobile 98 station wagon with woody sides and a black
Cougar sports coupe with a big engine. It seems like
I
would burn rubber just getting it out of the garage. One day, a
visitor came to talk about Microfiche cameras. He was young and six
foot seven
inches tall. He filled the room. I thought he wanted to sell us
something but
soon I could see he was deceiving us. He was trying to pick my brain
for
product ideas. When I got him alone, I called his bluff and challenged
him to
tell me what was really on his mind. It turns out that he was checking
me out
for product knowledge to see if I could design the next generation
Microfilm
recorder. “For whom?” I
asked. “For a new company;
consisting of
me, Ron Mogen, and Glen Kimball, chief engineer at Alpha Graphics
Typesetter
Company, and you. I want you to meet our financier, Eugene McGovern.” Well, that was startling! I
thought about how I had tried to get Benson-Lehner to fund a new design
to
compete with DataGraphics and I realized I had outgrown this little
company in
a little over a year. Ron, Glenn, and I met Eugene
at
the Bel Aire Country Club. Bob Newhart was teeing off at the first
hole. Eugene
was a dead ringer for Eddie Albert. Eugene was Dean Martin’s golf
buddy. Eugene
was stinkin' rich and it was obvious. We talked about a grand plan
where we
would have a ‘Sub Chapter S’ corporation and go public on the third
round of
financing. How does this work? We all put in money for initial stock
worth $10
a share and in three years when we go public at $100 a share we get
rich. Also,
founders will be offered stock options before we go public. Get rich
quick, I
liked that. Where does the rest of the
money
come from? Have we got enough to start? Eugene does, don’t worry,
besides he
knows a lot of people; Dean Martin, Kirk Kerkorian, and some people
from Telex.
We would call on all these people in the next three years. In the next three years I
would
work harder than I have ever worked before. I dumped all my cash into
the
company. We set up a temporary office on Ventura Boulevard overlooking Jon Peters Hair Salon. It was such a temptation
to just watch
the movie starlets come and go in their transparent blouses and no
bras. It was
1968 and the Sexual Freedom League was open for business and it was
safe to go
naked and have sex and who knows what all. And I was busy working
against a
deadline to write the design specifications on the world’s
fastest Microfilm recorder. In 60 days we completed that phase and
needed a
factory floor to build the prototype. That was a 2,000 square foot factory in Van Nuys close to Benson-Lehner.
We
had about six months to
build a working prototype and get it to Las
Vegas for the Fall Joint Computer Conference; a show that eventually
became
COMDEX. Working day and night for the
next
six months we assembled the prototype and shipped it to Las Vegas where
we
installed it in the 30th floor penthouse suite of the International
Hotel
compliments of Kirk Kerkorian. We didn’t have a booth at the convention
but we
had Elvis’s suite in the largest hotel in the world,
free of charge. Elvis was moved to the 29th floor for 10 days. Jane and
I slept
in Elvis’s bed one night. Our company also had Caesar and Cleopatra’s
suites in
Caesar’s Palace and we had our hospitality suite at Dean Martin’s suite
in the
Riviera. Eugene McGovern took us on a nightclub tour after the
convention and
we simply strode through the casinos past the people standing in line
and the
red velvet rope dropped like magic and we went straight to the front
table of
the theatre where setups and whole bottles of booze already were on the
table
and sat down as the show began. This happened three times that night. I
have
commented after that experience, “I tried rich and I tried poor and I
like rich
better.” I continued to work long hard
hours and travel the country with Ron Mogen pitching the goods. I
remember the
night we walked into a big hotel in Dayton, Ohio, home of National Cash
Register, a very conservative bunch; and I did a little tap dance in the
lobby and said, “We’re Goodman and Mogen, I’m Goodman (pause) and he’s
Mogen.”
Remember, I am 5’4” and he
is 6’7”; an unlikely couple to be tap
dancing together. My past experience came in
handy
in the design of the CMS7000, the model name of our system. I designed
the font
and character generator for both the English language and the Japanese
version.
I had studied font design in the night courses I took at Texas Western
College.
I had designed the proportional font for the DataGraphics graphics
printer. The
Japanese were very good customers and bought about 50% of the machines we
manufactured. I had become another person,
no
longer going to church, no longer sober; and no longer watching over
the
raising of my family. I was dragging Jane along with me. Jane was
having
problems with my daughter Dee. I did not know how physical their
conflicts had
become, but it was serious. Then on February 9, 1971 at
6:05
AM the big 6.5 quake hit LA., centered only a few miles from our house.
It was
a boom like the end of the world. We all jumped out of bed and headed
for the
living room. That first jolt was only a bump compared to what happened
next. An Eichler style home is all
glass
on the back side of the house. We stood in the living room, facing the
glass,
looking at our swimming pool and cinder block back fence. The water got
up out
of the pool like a giant amoeba and moved towards the house. We felt
ourselves
stumbling backwards as though someone was pulling the rug out from
under us.
The water came within a few feet of the glass doors and then flattened
out on
the ground and we felt the glass coming towards us like the rug was
being
pulled the other way and then the back wall fell over and we could see
the back
of our neighbors house for the first time. This was surreal. Then we
smelled
vinegar and catsup and whatever was in our kitchen cabinets. Everything
was
dumped on the floor. The bookcases and all the books were on the girls’
beds
and nobody was hurt. We all grabbed something for our feet, there was
glass
everywhere. We went out the front door
and met
all our neighbors in the street. Al Molinaro, the guy who played the
cop on Odd Couple and the hamburger slinger on Happy Days, was
there. Dee had
babysat for the Molinaros for over a year before she realized Al was on
TV. Someone had a radio and we
listened and realized there was a great deal of damage and that
aftershocks
were causing even more. The Veterans Hospital had pancaked and crushed
the
whole fleet of ambulances for the area. The Van Norman earthen dam was
cracked
and it was likely the water behind the dam was going to flood the
valley. They
called out the boundaries of the area to be vacated and we were in it; if
fact, the spillway was at
the end of the block we lived on. The
whole neighborhood jumped into their cars and drove away. We went about
four
miles to the house of one of the other people in my company and asked
to come
in. By that time, some TV
was back on the air. It might be three days or
more before they would know the condition of the dam. I had airplane
tickets
and my bags were packed to go to New Orleans for a Microfilm standards
conference. I dropped by our factory; which was now a large 120,000 square
foot building in Canoga Park. Every time an aftershock would come it
would
squirt dust out of the cracks in the concrete floor. Some of the
employees’
families were hanging out there because they felt safer than at home.
It was
February and too cold to sleep in a tent in the yard. I figured I was
taking up
space so I went to the airport and flew to New Orleans for my meeting.
I
thought it would be calmer there. In the hotel you could feel the pumps
that
moves the water out of the delta to prevent the city from sinking rocking
the building. It wasn’t any calmer here than back home. When my
business was
done, I flew back home. I hadn’t counted on this, but who did? The quake didn’t hurt the
house,
it just flexed and lost a little spackle at the corners. The back of
the house
was mostly sliding glass doors and shear walls to add rigidity. There were foot long windows at ceiling height
in all exterior walls at the front
and sides. Eichler homes survived the quake much better than boxy
peaked roof
homes that didn’t flex. Brick and masonry homes and churches just
collapsed in
a heap. There are a lot of
cinderblock
walls around the San Fernando Valley and they would lean a little more
each day
and then one day fall down. You could sit in a parking
lot in
front of a strip mall and watch the windows. When you saw your
reflection move
it was an aftershock. After a while you just imagined aftershocks
anyway.
Sometimes you would see a person walking, then stop and hold arms out
at their
sides as if to balance, and then look around.
It was a nervous time. And then the business was
ready
for the third infusion of money. We had collected 39 million dollars in
revenue
but it cost us 43 million. Ordinarily this would still be a viable
startup.
Most of our development costs had been recovered. Another six months of
profit
would put us in the black. Telex backed out of that level of cash
infusion and
insisted on sending out their hatchet man. Telex had their own
problems. They
had been making tape drives to replace IBM units on big computers but
IBM kept
changing the wiring on the mainframe so that replacement drives were
not always
wired right to be plug to plug compatible. Telex sued IBM and it was
the
biggest lawsuit ever. It went on for ten years. And then one day, the
sheriff put a lock on the door and we were out of a job. I had two
cars, a
house mortgage, and a mossy
swimming pool. 1971 was a
bad year to be unemployed. There were PhDs pumping gas in Pasadena,
home of Jet
Propulsion Labs. I went to the unemployment office on my Honda 90
motorbike to
save gas. All our cash had been in the company and the loss of income
was
painful. I began to scramble for ways to raise cash. I had an idea to
speed up
the DataGraphics machine I
had worked on and submitted a proposal to
my former employer. I applied for TV sales jobs in furniture
stores. They laughed. I was ‘overqualified’ they said. I learned that the only
source of
$50 bills was the unemployment office. When you pulled out a $50 bill
at the
grocery store, everybody knew. It was like food stamps. For some reason, all
my shirts turned black at the armpits. They were being washed properly
but my
body was screaming for help. Somehow we got an invitation
to
attend an ‘opportunity meeting’. In desperation we went and that’s when
we met
Will Page. These meetings were held in Holiday Inn meeting rooms and
consisted
of seeing a film and hearing people tell how easy it is to make
$100,000 a year
in your spare time. Will used to sell airplanes to European countries
for
Boeing, then they said he was too old; so he heard about
Bestline and now he is happier and making more money selling soap. It
was a
pyramid club but organized like a network sales operation. You got to
play the
game by putting in $3,000
for which you got a garage full of
soap products you could sell for $6,000 and the opportunity to get someone to
either sell the soap or convince other people to buy a garage full of
soap.
Anyone else you recruited was worth about $800 for you and $400 to the
person
who recruited you. No one was selling the soap. Everyone was obviously
trying
to get other people to fill their garage with soap. There were
motivational
speakers and sales training and conventions and a lot of hullabaloo. Will was very charming. I
liked
him and Jane simply loved him. Jane wanted to do it and began to press
me, but
we had no cash. I asked my mother for a loan; and on the day it was
time to transfer the cash to Bestline I chickened out. I thought it was
the
wrong thing to do and it went against my core principles;
which I had a hard time justifying considering the shape I was in. Jane went
ballistic! She called me a coward and worthless and insisted our
relationship
depended on making a success of this. I caved. We now began to make fliers
and put them on car windshields and called all our friends and tried to
herd
people into the opportunity meetings. Before long it began to work. We
were
signing people up. We were believing the sales pitch. We were
associating with
successful people driving new Jaguars XJ12s. It was magic. And then, Roger Blue called
and
told me he had a job opening in LA for a production manager. He knew it
was
beneath me but he knew I was hurting. Roger knew me because I had sold
him
about a dozen CMS7000s for the Transamerica Service Bureau,
SynerGraphics. My
knowledge of the system I had created would be a valuable asset to the
LA
office. I took his offer. That left Jane to do the
Bestline
business. Jane had been attending UC Northridge for a sociology degree
and was
almost finished up. She did a project that interviewed older women that
were
going back to school. The project was to discover the underlying
reasons. I
reviewed her research and noted that almost all were preparing to leave
unhappy
marriages or had already set divorce wheels in motion. In almost all
cases the
husbands were giving their wives a hard time and objected to their
schooling.
It was quite an eye opener. I commented to Jane, “You are qualified to
be in
the group you are studying. Have you asked yourself these questions?” I don’t think I got a
straight
answer. Being production manager for
a
data service bureau is a 24/7 responsibility; and so you hope to be
able to hire dependable people. The office was in the Occidental
Insurance
Tower on Olive Street in
downtown LA; and it was about a 40 minute
drive to get there from Granada Hills. I tried not to travel at rush
hour;
which would have almost doubled the time on the road. Sometimes I would
receive
a call at 2 AM and have to
race into the office and stay with the problem
until it was solved. It was good to be back at work and getting a
paycheck, but
my life was becoming unraveled. On October 27, 1971, my
birthday, I
was preparing to make love to my wife who stunned me with the following
statement. “I don’t love you anymore, I love someone else.” “Who? Who could it be? It
couldn’t
be Will, he has a wonderful wife, Ruth, and a 16-year-old
daughter. Who could it be?” It was Will. My first response was to try
to
reason with her. “Will has a family, what about Ruth? For that matter,
what
about me?” Reason didn’t work. I found Will’s thank you
letters
for what a nice time he had with her and decided maybe Will was more
reasonable;
after all, he is a man like
me, and I’m reasonable. We
made a coffee date and met in a public place. I laid out the reasoning
and he
agreed with me. This was going to mess up too many lives. He would just
call it
off. Jane went ballistic. “What’s
the
big idea of you making my decisions? This is my life and I make the
decisions.”
I think she must have called Will a coward too, because after a while
he caved. One weekend she disappeared
and on
Monday morning when it was time to get the kids ready for school she
was still
not home. I began to call around to some of our friends to get a clue.
I called
a friend, Mary, in San Diego. She said she had seen her earlier in the
weekend,
but nothing more. I then called the Del Coronado Hotel and asked if
Will Page
was still checked in. He was. That hotel had been our favorite romantic
spot on
a peninsula in the bay at San Diego. I thought we were being
civil. We
continued to sleep in the same bed and be polite for the sake of the
kids, but
one morning Jane just had to have it out and began to shout in my face
and
provoke me. I stayed calm;
which was the wrong thing to do. She
really wanted to provoke me and I didn’t take the bait. She hit me and
scratched my face and that provoked me; and I held her tightly
by the wrist until she quieted down. Meanwhile, the kids had been
aroused and were calling at the door. I opened it and with a bloody
face
announced that it was over,
the marriage would come to an end.
Things were quiet for a while and Jane felt ashamed. Dee had been visiting on some
weekends with her birth mother, Toni, who now lived in Huntington
Beach. When
Toni came to pick up Dee, she had a man with her who served me
an envelope
containing about 40 pages of a complaint asking for custody of Dee. I
was
flabbergasted and lost my cool. I was angry, but I couldn’t be
clear what to be angry about. Toni had abandoned Dee for seven years
and then
only made contact on rare occasions. Dee had not been completely
accepted by
Jane and had some serious unresolved problems. I felt totally
abandoned. “If
only Dee had waited, we could have had a good life together.” I
thought. We had court appearances and
Jane
stood with me dutifully. When Dee was gone I became resentful and
blamed Jane.
I eventually gave in and agreed to an uncontested divorce and asked
Jane for
one last favor. I needed a wife’s permission to get a vasectomy.
She agreed and drove me home from the Planned Parenthood clinic after
the
procedure. We tried to save money and
have a
single attorney divorce using a friend I had worked with; but
he proved inept and got himself jailed for accepting a stolen car for
his fee.
We tried again with two attorneys; and once the papers had been signed I
moved my stereo out and into a downtown apartment closer to my work I squeezed out one more favor. Since I had a good job and a car to trade, I got a yellow 1972 Toyota Celica. |
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